Virtual Call Centre - 080 0075 0075 - Call Centre and Switchboard Technology for High Volume Inbound and Outbound Multi Site Call Traffic
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Virtual Call Centre
Call Centre and Switchboard Technology for High Volume Inbound and Outbound Multi-Site Call Traffic
ISO 9001 is an internationally recognized Quality Management System standards certification
X-on are members of CISAS, an independent dispute resolution service for communications providers and their customers

Call Centre Services

End of Phone Call Customer Survey

Customer Survey collates caller satisfaction information to help supervisors assess and improve agent performance.

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Call Centre VoIP Connectivity

VoIP reduces call centre costs using Internet connectivity.

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Predictive Dialer Optimizes Call Centre Agent Efficiency

A Predictive Dialer maximizes the efficiency of call centre agents using complex mathematical algorithms to predictively connect agents and calls.

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Call Centre IVR Systems

IVR systems direct incoming calls to relevant agents or departments using caller menus.

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For more information please call Sales on 080 0075 0075 or Email Us.